As some of you may or may not know, I have been having really really ridiculous problems with Washington Gas Company. Just ridiculous, overcharging, accusations of lying, bad meter readings etc etc. I finally, after 6 months of frustrating phone calls, no real answers and no progress, gave up. I filed an official complaint with the city.
Having never gone through this process before, I wasn't expecting much, if anything, from this illustrious city of lazy. But. BUT. Within one hour, I received a phone call from my 'caseworker' Lawrence (fist bump to you, good sir) and an email confirming our conversation and next steps.
6 months with the gas company. 1 hour to get the city started on it. For as much as I have zero faith in the mayor, it's nice to remember that there are people in this city who do work for its constituents, and take pride in that work. It's about damned time.
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